Refund & Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, the item must be in the same condition in which you received it, unused, uninstalled, and in its original packaging. You may also be required to provide your receipt, order number, or other proof of purchase.

Products that have been installed, programmed, used, altered, damaged after delivery, or otherwise made unsuitable for resale may not be eligible for return.

Starting a Return

To request a return, contact us at Sales@a2ztiresupplies.com.

Approved returns must be sent to:

A2Z Tire Supplies
2870 Surveyor Street
Pomona, CA 91768

Please do not send products back without first requesting a return. Unauthorized returns may not be accepted.

If your return is approved, we will provide return instructions and, when applicable, a return shipping label.

Return Shipping

If the return is due to an incorrect, defective, or damaged item sent by A2Z Tire Supplies, we will cover the applicable return shipping cost.

For returns requested for other reasons, such as ordering the incorrect item or no longer needing the product, return shipping costs may be the responsibility of the customer.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is defective, damaged during shipment, or you received the wrong product, contact us as soon as possible at Sales@a2ztiresupplies.com so we can review the issue and make it right.

We may request photographs, product information, packaging photographs, or other details needed to evaluate the claim.

Non-Returnable Items

Certain products may not be eligible for return once opened, installed, used, programmed, or altered.

This may include, depending on their condition:

• Programmed or installed TPMS sensors

• Installed valve stems or automotive components

• Opened chemicals, lubricants, or other consumable products

• Special-order or custom-order items

• Products damaged through improper installation or use

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

If you need a different item, please contact us.

In many cases, the fastest option is to return the original item and place a separate order for the replacement once the return has been approved.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days.

Please keep in mind that your bank or credit card provider may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved, please contact us at Sales@a2ztiresupplies.com.

Questions

For any questions regarding returns, refunds, or exchanges, contact us at:

Sales@a2ztiresupplies.com